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Whether you're having trouble with redeem codes, coins, or just want to say hi — our team is always available to support you.
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Common Questions
Frequently Asked Questions
Why didn't I get coins after watching an ad?
Make sure you watched the full ad without skipping. Coins are credited automatically after a complete view. If the issue persists, try restarting the app and contact us.
My redeem code didn't work — what do I do?
Redeem codes are one-time use only and region-specific. Ensure you're entering the code correctly before it expires. Contact us with your user ID if it's still invalid.
Can I have more than one account?
No. Multiple accounts violate our Terms & Conditions and will result in a permanent ban. Each user is allowed only one account per device and email address.
Can I get my coins back after a redemption?
Redemptions are final and irreversible. Once coins are spent, they cannot be refunded. Please double-check before confirming a redemption.
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