Privacy Policy

Introduction

Welcome to SG Esports ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

SG Esports is a free-to-use rewards platform where users watch advertisements to earn coins, which can then be redeemed for free redeem codes and in-game items. By using our Service, you agree to the collection and use of information in accordance with this policy.

Last Updated: February 22, 2026. Please read this policy carefully. If you do not agree with the terms, please discontinue use of our Service.

Information We Collect

We collect the following types of information to provide and improve our Service:

A. Information You Provide Directly

Full name and email address used during account registration
Username or display name chosen by you
Contact information submitted via support or contact forms
Referral or partner codes you enter

B. Information Collected Automatically

Device information (model, operating system, unique device identifiers)
IP address and approximate geographic location
App usage data (screens visited, features used, time spent)
Advertising ID for serving personalized ads
Coin balance, transaction history, and redemption activity
Ad interaction data (ads watched, completed, skipped)

C. Information from Third-Party Services

Authentication data from Google or Facebook sign-in (if used)
Analytics data from third-party analytics providers
Ad performance data from our advertising partners

How We Use Your Information

Your information is used to operate, maintain, and enhance the SG Esports platform:

Create and manage your account and coin balance
Track and credit coins earned from watching advertisements
Process and verify redeem code requests and rewards
Display targeted and non-targeted advertisements within the app
Prevent fraud, abuse, and unauthorized coin manipulation
Send important notifications about account activity and rewards
Respond to your customer support inquiries
Analyze usage patterns to improve app features and performance
Comply with legal obligations and enforce our Terms of Service

Advertisements & Coin Earning

SG Esports uses a watch-ad-to-earn model. Users earn coins by watching video advertisements served by our trusted advertising partners. To deliver relevant ads, the following data may be shared with ad networks:

Device type, operating system, and Advertising ID
Approximate location (country/region level only)
App usage behavior and ad interaction history

Important: We work with advertising partners who comply with GDPR, CCPA, and other applicable data protection regulations. You may opt out of personalized ads through your device settings (Android: Google Ad Settings / iOS: Limit Ad Tracking).

Coin credits are automatically recorded when an ad is fully watched. Any attempt to manipulate coin counts through fraudulent means will result in account suspension.

Redeem Codes & Rewards

When you redeem coins for free redeem codes or in-app rewards, we collect and store the following data to process your request and prevent misuse:

Redemption timestamp and redeemed item details
Coins deducted and remaining coin balance
Account identifier associated with the redemption
IP address at time of redemption (for fraud prevention)

Redeem codes are generated and delivered securely. We do not share your redemption history with third parties, except when required by law or to prevent fraud.

Each redeem code is unique and one-time use. SG Esports reserves the right to revoke codes obtained through fraudulent activity.

Data Sharing & Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

Ad Networks: Advertising ID and device data shared with partners (e.g., Google AdMob) to serve ads
Analytics Providers: Anonymized usage data to understand user behavior
Service Providers: Cloud hosting, email, and payment processors who access data only to perform services on our behalf
Legal Compliance: When required by law, court order, or government authority
Fraud Prevention: To investigate abuse, cheating, or violations of our Terms
Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity

All third-party service providers are contractually bound to use your data only for the purposes specified and in compliance with applicable privacy laws.

Data Security

Protecting your data is our top priority. We implement industry-standard security measures including:

SSL/TLS encryption for all data transmitted between your device and our servers
Encrypted storage of sensitive user information
Regular security audits and vulnerability assessments
Strict access controls — only authorized personnel can access your data
Secure authentication mechanisms to protect your account

While we take all reasonable precautions, no method of data transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials private.

Children's Privacy

SG Esports is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If you believe that your child has provided us with personal information without your consent, please contact us immediately at kabirgamer44@gmail.com.

Upon verification, we will promptly delete the child's information from our systems. If you are between 13 and 18, we recommend using our app with parental guidance.

Your Rights & Choices

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your account and associated data
Portability: Request your data in a structured, machine-readable format
Opt-Out of Ads: Disable personalized ads via your device settings
Withdraw Consent: Stop using the app at any time to withdraw consent
Complaint: Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at kabirgamer44@gmail.com. We will respond within 30 days of your request.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies: Required for website functionality (e.g., session management)
Analytics Cookies: Help us understand how users navigate our website
Advertising Cookies: Used by our ad partners to show relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect some website features. Our mobile app uses the device Advertising ID in place of cookies for ad targeting purposes.

Third-Party Services

Our app integrates with the following third-party services. Each has their own privacy policy which governs their data collection:

Google AdMob — Ad serving and monetization
Google Firebase — Analytics, crash reporting, and push notifications
Google Play Services — App distribution and authentication

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service features. When we make significant changes, we will:

Update the "Effective Date" at the top of this page
Send an in-app notification to all registered users
Post a prominent notice on our website

Your continued use of our Service after any changes constitutes your acceptance of the new Privacy Policy. We encourage you to review this page periodically.

Secure Data

No Selling

Coin Privacy

Your Control

Contents